Impala Book Club:
You are purchasing a DIGITAL product and not a PHYSICAL product.
Your purchases will be immediately available after payment. Just go to your ACCOUNT at Impala BOOK CLUB and click on 'DOWNLOADS'
Due to the nature of the product (digital) we do not accept any returns on our products and we are not able to refund any product after purchases. We will, however, replace any damaged computer file (product) after purchases. Just send us an email to firstname.lastname@example.org including the faulty product, and we will gladly replace the item.